Do you need a quick solution to a technical problem? With our live remote assistance tool, one of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. You will need to contact support to obtain and remote assistance code.

If you need a code call 1.800.603.6802 ext 4. or email support@fileonq.com

Already have a Remote Assistance Code? If you have already been contacted by one of our support staff and given a remote assistance code then enter it to the right. Hours: 5 am - 5 pm PST -OR- 8 am - 8 pm EST
		Type the code you received from your representative and click the button to continue.